Privacy Policy

Last updated: January 22, 2025

Welcome to DreamRoomFinder. Protecting your privacy and ensuring the security of your personal information is our top priority. This Privacy Policy outlines how we collect, use, disclose, and store your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you have any questions or concerns, please contact us at [email protected].

1. Scope of This Privacy Policy

This Privacy Policy applies to all visitors, users, and customers of DreamRoomFinder.com and its related services. It governs the collection, usage, and protection of personal data provided through our website, mobile application, or during direct interactions with our customer support team.

2. Information We Collect

2.1 Information You Provide

When using our services, you may voluntarily provide the following types of personal information:

• Your name, email address, phone number, and mailing address
• Payment details for bookings or premium services
• Travel preferences, such as accommodation type or special requests
• Feedback, inquiries, or responses to surveys

2.2 Automatically Collected Data

We also collect certain data automatically when you interact with our website, such as:

• IP address and approximate location
• Device type, operating system, and browser version
• Pages visited, time spent on the site, and click patterns
• Cookies and tracking technologies to improve your experience

2.3 Data from Third Parties

We may receive additional information from third-party partners, including social media platforms, advertising networks, and analytics providers, to enhance your user experience and personalize content.

3. How We Use Your Information

Your personal information is used for the following purposes:

• To process bookings, payments, and manage your reservations
• To improve website functionality and user experience
• To communicate with you about updates, promotions, or support
• To comply with legal obligations and protect against fraud

We ensure that your information is handled responsibly and never sold to unauthorized third parties.

4. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences and login details
• Analyze website usage and performance
• Deliver personalized content and advertising

You can disable cookies in your browser settings, but this may impact the functionality of certain website features.

5. Data Sharing and Third-Party Services

We only share your information under the following circumstances:

• With service providers assisting with payment processing, hosting, or analytics
• To comply with legal or regulatory requirements
• In the event of a business transaction, such as a merger or acquisition

All third-party providers are required to adhere to strict confidentiality agreements and data protection standards.

6. Data Security Measures

DreamRoomFinder employs advanced security measures to protect your data:

• End-to-end encryption for sensitive information
• Secure servers and firewalls to prevent unauthorized access
• Regular audits and vulnerability assessments

While we strive to maintain the highest standards of security, no system is completely secure. In the unlikely event of a data breach, we will notify affected users promptly.

7. Your Privacy Rights

As a user in Canada, you have the right to:

• Access your personal data
• Request corrections to inaccurate information
• Withdraw consent for specific types of data processing
• Request the deletion of unnecessary data
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at [email protected].

8. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or Canadian privacy laws. All updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: [email protected]
• Phone: +1-800-555-1234
• Address: 789 Maple Road, Toronto, ON, Canada